We’re looking for a brilliant Engagement Manager to join us!
Come and work for a great company, with some incredible clients, on a role where you can genuinely make an impact.
As Engagement Manager, you will play an important role in our relationship with our customers, owning the full value delivery from platform adoption, to configuration of new use cases and to expansion. Success in this role will be demonstrated by improved customer retention and satisfaction while growing new business opportunities with existing customers.
Encodify is a global SaaS technology company at the forefront of the Marketing Work Management (MWM) field. Since 2001, we have pioneered MarTech solutions that streamline collaboration across the entire marketing value chain. Our no-code platform caters to key customer segments including Retail, Marketing Agencies, and Brand Owners, serving renowned European brands such as Matas, JYSK, and Alain Afflelou, alongside global agencies like Tag International and WPP Production.
With offices in Copenhagen, London, Madrid, and Odense, our team of ~50 employees is on a mission to transform how marketing work gets done.
The Engagement Manager is an outgoing key role in our team that loves servicing our customers and communicating to internal stakeholders. Accountability is in your DNA and you are used to working with a high energy level, joggling many different tasks at once and with an eye for detail.
Here are some key criteria we’re looking for in a candidate:
Joining our team means more than a new job. It's about building something from the ground up, shaping the future of an industry, and having fun as we grow as individuals and a company.
We provide an environment where innovation and collaboration are a way of life. As a part of our Professional Services team, we expect you to lead the way with a high level of autonomy and creative freedom, and we’ll work closely with you to help you fulfill your potential.
You will be working in a hybrid work environment and the possibility to work from home as well. We offer pension, health insurance, a competitive salary, growth opportunities, and the possibility to make a difference by contributing to our growth journey.
We are on a mission to transform into a leading software subscription (SaaS) organization, and we're seeking visionary people to join us in this exciting journey. With a focus on delivering exceptional service and unparalleled customer support, we are committed to shaping the future of our industry.
If you are a visionary person with a passion for driving transformation and delivering exceptional results, we invite you to join us on our journey to redefine the future of our industry.
To apply, please send your CV and Cover Letter to job@encodify.com.
Note: Only applications containing both documents will be considered.
If you have any questions before sending us your application, please reach out to Commercial Director, Darren Parker, at dp@encodify.com